A study of marketing as one of the most exciting and complex functions of a hospitality and tourism manager. Combines knowledge of the market’s behavior, a tailored product-service mix, and appropriate sales techniques to demonstrate that the marketing function represents one of the operation’s best chances for success.
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Publisher: Pearson (2017)
Author: Kotler, P., Bowen, J. T., Makens, J. C., & Baloglu, S.
ISBN: 9780134151922
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