The American University Contact we are here to help you move forward
Reach the The American University’s team by email, by phone, or in person at our Washington, D.C. address. Tell us about your program, your application, or your credential, and we will point you to the right next step.
Choose the way that suits you
Use the channel that matches your question, and we will route it to the right team.
1717 K Street NW
Washington, DC 20006, United States.
Verification portal
Check an The American University’s credential online at any time.
Program catalog
Browse our programs by level and discipline before you write to us.
Accreditation records
View The American University’s ACISC and IABCET records and their validity dates.
Tell us what you need
Include your name, the program or credential you are asking about, and your question. The more detail you share, the faster we can point you to the right answer.
Four steps to a useful reply
Pick your topic
Decide whether your question is about a program, an application, a fee, or a credential.
Gather your details
Have your name and any program title, credential name, or reference details ready.
Choose a channel
Email for detailed questions, phone for a quick conversation, or the portal for a credential check.
Follow up
Reply to our message with any extra details, and we will continue from where we left off.
Terms you may see
Intake
The start date on which a group of learners begins a program.
Written quotation
The document listing tuition, compulsory fees, the payment schedule, and refund conditions.
Credential
The qualification you earn on completing a program, issued by the awarding institution.
Verification
Checking an The American University’s credential against our records through the online portal.
Awarding institution
The institution that issues the credential, named on each program page and in your offer.
Our Washington, D.C. address
The American University is located at 1717 K Street NW, Washington, DC 20006, United States. Contact us first to arrange a conversation.
Common reasons to get in touch
Starting your application
Eligibility, documents, and the next intake for the program you have chosen.
Understanding a program
The credential, awarding institution, delivery format, and admission requirements of any program.
Your written quotation
Tuition, compulsory fees, the payment schedule, and the refund conditions in your quotation.
Transcripts and credentials
Requesting an official transcript or checking a credential in the portal.
Accreditation questions
The ACISC and IABCET records, their numbers, and their validity dates.
Helping you move forward
Questions about your study, your records, or the next step on your path.
Clear answers, one team
One point of contact
Start with Admissions. We route your question to the right part of the university.
Accurate records
Our answers draw on the same records that appear on our website and in our quotations.
Plain language
We explain programs, fees, and credentials in clear terms, so you can decide with confidence.
Ongoing support
Our conversation continues through your application, enrollment, and study.
Reaching us, in more detail
Who answers questions about programs?
Admissions answers questions about programs, eligibility, intakes, and fee quotations.
Who helps with a verification?
Use the verification portal first. If a record cannot be found, Admissions will help you locate it.
Can I ask about accreditation?
Yes. Admissions can answer questions about The American University’s ACISC and IABCET records, and both records are published online.
Can I speak to someone about my study?
Yes. Call +1 202-773-8688 or email [email protected], and our team will help you with your next step.
Contact questions
What is the best way to contact The American University?
Email [email protected] for detailed questions, or call +1 202-773-8688 for a conversation.
How do I ask about a program?
Browse the program catalog, then email [email protected] with the program title and your question.
How do I request a verification?
Use the verification portal at verify.aunv.org, enter the credential details, and submit the request.
Where is The American University located?
The American University is at 1717 K Street NW, Washington, DC 20006, United States.
Can I call about my application?
Yes. Call +1 202-773-8688 to speak with our team about your application.
What should I include in my message?
Include your name, your contact details, the program or credential involved, and your question.
Can I send documents by email?
Contact Admissions first, and we will explain how to send the documents for your application.
How do I file a complaint?
Our complaints and appeals page explains the steps and the information to include.
Continue your journey
Explore the schools
See the disciplines we teach, from business to the arts and sciences.