INTERNAL OPERATIONS
University Academic Administration
Programs may be administered through THE A.U.’s academic schools and internal institutional processes, subject to applicable University requirements and oversight.
THE AMERICAN UNIVERSITY OF HIGHER EDUCATION
Institute of Quality and Productivity Management
Learning related to quality, productivity, process improvement and organizational development, supporting professionals and learners seeking to strengthen organizational performance.
ACADEMIC COMMUNITY
Quality. Productivity. Improvement.
A focused learning environment for quality management, productivity development, process improvement and organizational performance.
ABOUT THE INSTITUTE
Building Knowledge for Better Performance
The Institute of Quality and Productivity Management at THE AMERICAN UNIVERSITY OF HIGHER EDUCATION supports learning and professional development in quality management, productivity improvement and organizational development.
The Institute focuses on the relationship between effective processes, quality standards, productivity and continuous improvement, helping learners understand how organizations can develop stronger and more consistent performance.
SCHOOLS & INSTITUTES
Part of a Broader Academic Community
The Institute of Quality and Productivity Management is part of THE A.U.’s wider academic environment, alongside schools, colleges and institutes serving diverse areas of education and professional development.
School of Continuing Education
Flexible continuing and professional education pathways.
School of Education
Academic and professional development in education.
School of Finance and Accounting
Study and development in finance and accounting.
School of Public Health
Academic learning focused on public health and community wellbeing.
School of English
English language, communication and academic development.
School of Library and Information Studies
Library science, information management and knowledge services.
School of Continuing Medical Education
Continuing medical and healthcare professional education.
School of Nursing
Nursing education, healthcare knowledge and professional development.
School of Safety and Emergency Services
Education focused on safety, preparedness and emergency services.
School of Health, Behavioral Sciences and Education
Interdisciplinary learning across health, behavioral sciences and education.
School of Psychology
Academic development in psychology and related fields.
The School of Applied Sciences
Applied academic study and professional development.
The School of Biological Sciences
Academic study connected with biological sciences.
School of Business Administration
Business education, management knowledge and professional development.
College of Humanities & Social Sciences
Study across humanities and social sciences.
School of Political Science
Academic learning in political science and related disciplines.
School of Arts and Humanities
Academic and professional development across arts and humanities.
CIMFA | THE CHARTERED INSTITUTE OF MANAGEMENT AND FINANCIAL ACCOUNTANTS
Professional and academic interests in management and financial accounting.
The Institute of Project Management
Learning connected with project management and professional practice.
The Institute of Applied Psychology
Applied learning in psychology and human development.
The Institute of Occupational Safety, Health and Quality Management | IOSHQ
Professional learning related to occupational safety, health and quality management.
The Institute of Management Accountants
Academic and professional development in management accounting.
Institute of Quality and Productivity Management
Learning related to quality, productivity and organizational development.
The Institute of Applied Neuro-Linguistic Programming
Applied learning connected with communication, behavior and personal development.
PURPOSE
Supporting Quality and Organizational Performance
01
Build Quality Knowledge
Develop an understanding of quality principles, standards, processes and practices that support consistent organizational performance.
02
Improve Productivity
Explore approaches to productivity, process improvement and resource effectiveness while supporting continuous organizational development.
MISSION
Our Mission
The mission of the Institute of Quality and Productivity Management is to support focused learning in quality management, productivity improvement and organizational development.
The Institute seeks to help learners develop practical knowledge, analytical thinking and improvement-oriented approaches that can contribute to stronger processes, better performance and sustainable professional growth.
VISION & MOTTO
Our Vision
To support a culture of continuous improvement where quality, productivity and effective organizational processes contribute to better performance and professional practice.
Our Motto
Improve. Perform. Progress.
VALUES
Principles That Shape the Institute
Quality
Promoting consistency, reliability and responsible approaches to organizational performance.
Continuous Improvement
Encouraging ongoing evaluation, learning and improvement of processes and practices.
Productivity
Supporting effective use of resources, time and organizational capabilities.
Professional Development
Promoting lifelong learning and continued growth in quality and productivity management.
ACADEMIC IDENTITY
Areas of Quality and Productivity Management Development
Quality Management
Explore quality principles, standards, processes and organizational approaches that support reliable performance.
Productivity Management
Develop knowledge related to productivity, resource utilization and effective organizational practices.
Process Improvement
Understand how processes can be evaluated, refined and improved to support organizational objectives.
Organizational Development
Connect quality and productivity principles with organizational learning, performance and continuous development.
WHO IT SERVES
Designed for Learners at Different Stages
Quality Professionals
For professionals seeking to strengthen knowledge in quality systems, standards and improvement practices.
Operations Professionals
For professionals interested in productivity, processes, performance and organizational effectiveness.
Managers and Leaders
For leaders responsible for improving organizational processes, quality and performance.
Lifelong Learners
For individuals committed to continued education and professional development.
LEARNING MODEL
Flexible Learning for Real Life
01
Learn
Build knowledge across quality management, productivity and organizational development.
02
Evaluate
Develop the ability to examine processes, identify opportunities and understand organizational performance.
03
Improve
Connect learning with practical approaches to process improvement, quality and productivity.
04
Progress
Continue developing professional knowledge and improvement-focused capabilities.
ACADEMIC PATHWAYS
Continue Your Educational Journey
The Institute of Quality and Productivity Management provides a focused environment for learners interested in quality, productivity, process improvement and organizational development within the broader academic community of THE A.U.
Explore
Discover quality and productivity concepts and their role in modern organizational performance.
Develop
Strengthen analytical, process-focused and professional capabilities through continued learning.
Progress
Apply your knowledge and continue your academic and professional development.
STUDENT EXPERIENCE
A Learning Experience Built Around Progress
Practical Perspective
Connect quality and productivity concepts with real organizational processes and professional challenges.
Analytical Thinking
Develop the ability to examine processes, evaluate performance and identify opportunities for improvement.
Continuous Improvement
Build an improvement-oriented mindset focused on learning, evaluation and better organizational practices.
Professional Growth
Encourage continuous learning and development in quality, productivity and organizational management.
INSTITUTIONAL STANDING
Part of THE A.U. Academic Environment
The Institute of Quality and Productivity Management is part of THE AMERICAN UNIVERSITY OF HIGHER EDUCATION and its broader academic environment. Learners can explore institutional information, degree recognition and certificate verification through THE A.U.’s dedicated resources.
YOUR JOURNEY
From Interest to Continued Learning
01
Discover
Explore quality, productivity and organizational development as areas of professional learning.
02
Choose
Identify learning opportunities that align with your professional interests and development goals.
03
Learn
Build knowledge in quality management, productivity, process improvement and organizational performance.
04
Progress
Continue applying your knowledge and developing your professional capabilities.
OUR PHILOSOPHY
Quality and productivity are strengthened through knowledge, disciplined processes and a commitment to continuous improvement. Effective professional learning should help organizations and individuals understand where improvement is possible and how better performance can be achieved.
WASHINGTON, D.C.
An American Higher Education Identity
The American University of Higher Education maintains its institutional identity in Washington, D.C., providing the broader academic environment in which the Institute of Quality and Productivity Management supports learning, professional development and continued educational progress.
The American University of Higher Education
1717 K St NW, Washington, DC 20006, United States
+1 202-773-8688
CONTINUE YOUR JOURNEY
Build Your Knowledge in Quality and Productivity Management
Explore the Institute of Quality and Productivity Management at THE AMERICAN UNIVERSITY OF HIGHER EDUCATION and continue developing knowledge in quality, productivity, process improvement and organizational performance.
Quality Management
Productivity
Process Improvement
Organizational Development
THE A.U. • ACADEMIC PROGRAM GOVERNANCE
Academic offerings.
Structured with purpose.
THE A.U. maintains an official internal academic program listing through its University governance process and academic schools, while the public website presents selected programs and offerings for general information.
INSTITUTIONAL FRAMEWORK
ACADEMIC
GOVERNANCE
PROGRAMS • OPERATIONS • OVERSIGHT
ACADEMIC INFORMATION
The website is a window into the University’s academic environment.
Public information and institutional authorization serve different purposes. Understanding that distinction helps prospective students make informed academic decisions.
THE A.U. maintains an official internal academic program listing approved through the University’s governance process and administered by its schools.
The University’s public website presents selected programs and academic offerings for general information. The website is not intended to constitute an exhaustive listing of all programs authorized for operation by the University.
A.U.
Current information matters.
Certain programs may be made available through approved University advertising, recruitment, outreach, or admissions channels, subject to applicable institutional requirements and program availability.
THE OPERATING FRAMEWORK
More than one pathway can support an academic offering.
The University may administer applicable academic activities through internal processes or through authorized institutional arrangements.
OPERATING AGREEMENTS
Academies & Universities
Where applicable, THE A.U. may operate programs through formal operating agreements with other academies or universities. Such arrangements are subject to appropriate institutional authorization, oversight, and applicable requirements.
AUTHORIZED TRAINING
ATP Arrangements
The University may also operate through Authorized Training Provider (ATP) arrangements where applicable and approved within the relevant institutional framework.
ACADEMIC ENGAGEMENT
Lecturers, Instructors & Trainers
Approved lecturer, instructor, or trainer engagements may support applicable academic or educational activities under established University procedures.
i
One framework, different arrangements.
Operating arrangements may differ by academic offering. The existence of an operating agreement, ATP arrangement, or external academic engagement does not mean that every program or offering is operated through that structure.
INSTITUTIONAL GOVERNANCE
Oversight gives the academic framework its foundation.
The University’s Board of Trustees provides institutional governance and approval of the applicable academic and operational framework.
Academic programs and applicable operating arrangements function within the University’s established governance, approval, oversight, and quality-assurance procedures.
THE A.U. maintains institutional accreditation through ACISC and IABCET, as applicable to the University’s accredited institutional status.
INSTITUTIONAL OVERSIGHT
THE A.U.
Academic
Integrity
Through
Governance.
Integrity
Through
Governance.
BOARD OF TRUSTEES
ACADEMIC FRAMEWORK • OVERSIGHT • QUALITY ASSURANCE
ACADEMIC FRAMEWORK • OVERSIGHT • QUALITY ASSURANCE
CONFIRMATION & AVAILABILITY
When details matter, use the official channel.
A
Program Information
Information concerning a particular program, authorization, operating agreement, or academic arrangement may be confirmed through official University channels, subject to applicable confidentiality and disclosure requirements.
B
Current Availability
For current availability and enrollment information, prospective students should rely on official University communications and admissions channels.
ACADEMIC TRANSPARENCY
Explore what is presented.
Confirm what applies.
THE A.U. is committed to presenting academic information clearly while recognizing that its public website is one component of a broader institutional, academic, and admissions framework.
Prospective students should review current program information and use official University channels when confirming availability, authorization, or enrollment details for a particular academic offering.
YOUR NEXT ACADEMIC STEP
Explore. Understand.
Move forward.
Discover the academic opportunities presented by THE A.U., then connect with official University channels for current program and enrollment information.
THE A.U. • ACADEMIC GOVERNANCE • AUTHORIZED OPERATIONS • WASHINGTON, D.C.
