Discover a flexible approach to higher education with THE A.U.
Discover THE A.U.

Student Support | Academic & Career Guidance at THE A.U.

THE AMERICAN UNIVERSITY OF HIGHER EDUCATION • STUDENT SUPPORT

Support for your journey.
Confidence for what comes next.

Higher education is a personal journey. THE A.U. provides a community of caring and guidance designed to support learners academically, personally, financially, and professionally.

THE A.U. • STUDENT EXPERIENCE

STUDENT SUPPORT ACADEMIC GUIDANCE FINANCIAL SUPPORT PERSONAL SUPPORT CAREER GUIDANCE

A COMMUNITY OF SUPPORT

You should never feel that you are navigating your education alone.

Starting or continuing higher education is a significant commitment. Students may face academic questions, financial considerations, personal challenges, career decisions, and the everyday demands of balancing education with life.

At THE A.U., student support is part of the educational experience. Our mission includes providing a community of caring and guidance for academic, financial, mental health, and career support.

The goal is simple: help learners remain focused, informed, supported, and confident as they move through their educational journey.

STUDENT SUPPORT AT THE A.U.

Support that recognizes the whole learner.

01
ACADEMIC

Academic Guidance

Academic guidance helps learners understand their educational journey, remain focused on their goals, and make informed decisions throughout their studies.

02
FINANCIAL

Financial Support

Financial considerations can be an important part of the higher education experience. Students can seek guidance as they consider the financial responsibilities associated with their education.

03
PERSONAL

Personal & Mental Health Support

Student wellbeing matters. THE A.U.’s mission recognizes the importance of mental health and personal support as part of a caring educational community.

04
CAREER

Career Guidance

Education is connected to what comes next. Career guidance can help learners think about how their education connects with professional development and future ambitions.

05
GUIDANCE

Someone to Help You Navigate

Questions are a natural part of the student journey. Guidance helps learners understand processes, identify resources, and take informed next steps.

06
CONFIDENCE

Move Forward With Purpose

Good support should ultimately help learners become more confident, independent, and prepared to continue progressing toward their goals.

AT A GLANCE

What student support means at THE A.U.

01

Listen

Understand the learner’s question, concern, goal, or next decision.

02

Guide

Provide direction and help students identify appropriate next steps and resources.

03

Support

Recognize the academic and personal realities that can affect the student experience.

04

Empower

Help learners build the confidence and independence needed to keep moving forward.

OUR APPROACH

Support should strengthen independence, not replace it.

The purpose of student support is not to make decisions for learners. It is to help them understand their options, access appropriate guidance, and develop the confidence to make informed decisions for themselves.

That philosophy fits naturally with THE A.U.’s flexible and self-paced learning model, where students are encouraged to take an active role in their own education.

Support and independence work together: guidance provides direction while the learner remains at the center of the journey.

SUPPORT FOR DIFFERENT MOMENTS

Because every learner’s needs are different.

When You Have an Academic Question

Seek guidance when you need help understanding your academic path, educational responsibilities, or next step.

When Life Gets Complicated

Balancing education with personal and professional responsibilities can be challenging. A supportive educational community recognizes those realities.

When You Are Planning Ahead

Career and professional goals can influence academic decisions. Guidance can help learners think about education as part of a longer journey.

ONLINE LEARNER SUPPORT

Support designed for a flexible learning environment.

Stay Connected

Online learning requires communication and active engagement. Students should remain connected with the university and seek guidance when questions arise.

Take Initiative

A flexible, self-paced environment gives learners greater responsibility for organizing their studies and seeking assistance when needed.

Keep Moving

Use available guidance and support to address challenges, remain focused on your goals, and continue progressing through your academic journey.

THE LEARNER EXPERIENCE

Student support is part of a bigger commitment.

Academic Quality

Explore THE A.U.’s approach to academic standards, quality assurance, academic integrity, and continuous improvement.

Academic Standards

Online Learning

Understand how online, flexible, and self-paced learning shapes the student experience at THE A.U.

Online Learning

Why THE A.U.?

Discover the educational philosophy and learner-focused approach behind the university.

Why THE A.U.

Admissions

Learn about taking the next step toward beginning your academic journey at THE A.U.

Admissions

OUR MISSION

Caring and guidance are part of the educational experience.

THE A.U.’s mission is to provide a community of caring and guidance for academic, financial, mental health, and career support while helping students pursue meaningful educational goals.

This commitment reflects a broader belief that education should develop the whole learner—knowledge, critical thinking, confidence, independence, contribution, and a continuing desire to learn.

“The strongest educational journey is one where learners have both the freedom to move forward and the guidance to know where they are going.”

TAKE THE NEXT STEP

When you need guidance, start by asking.

Explore Your Options

Review programs, academic pathways, and learning opportunities before making your next decision.

Explore Programs

Understand the Experience

Learn how online, flexible, and self-paced education can fit into your academic journey.

Learn More

Begin Your Journey

Take the next step toward becoming part of the THE A.U. community.

Admissions

THE A.U. • WASHINGTON, D.C.

A university community built around the learner.

The American University of Higher Education combines an online, flexible, and self-paced approach with an institutional identity in Washington, D.C.

The American University of Higher Education

1717 K St NW Washington, DC 20006 United States +1 202-773-8688

YOU ARE NOT ALONE IN THE JOURNEY

Get the support you need. Keep moving toward what comes next.

Explore THE A.U., discover your academic pathway, and learn more about the support and guidance available throughout your higher education journey.

THE A.U. • STUDENT SUPPORT • ACADEMIC GUIDANCE • CAREER SUPPORT • LIFELONG LEARNING