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EMS 4305 EMS Public Information and Community Relations

Course ID |

EMS 4305 EMS Public Information and Community Relations
psy 3019 history and systems of psychology

Description

Introduces issues related to addressing events with the media. As media attempt to obtain varying types of information, the emergency medical services (EMS) manager must ensure that the department has a media relations policy, identify who in the organization may disclose or discuss information to the media, and ensure ethical, legal, and organizational standards are maintained when doing so. Addresses routine interactions and major incidents that may attract media attention. Highlights ethical as well as legal issues that may arise as a result of communicating with the media.

Outcomes

  1. Discuss the importance of having a media relations policy.
  2. Describe the types of incidents that may attract media attention.
  3. Discuss the significance of how information is relayed and interpreted in the media.
  4. Differentiate among the types of media and information each may request.
  5. Describe the importance of maintaining a positive image in the community.
  6. Identify types of information to avoid sharing during media encounters.
  7. Develop a policy for responding to media requests.

PreRequisites

None

Textbook(s)

Theorizing crisis communication

Publisher: Wiley-Blackwell (2013)

Author: Sellnow, T. L., & Seeger, M. W.

ISBN: 978-0470659304

* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact the AU Bookstore at [email protected]