Provides an analysis of fundamental concepts and methodologies related to emergency medical services (EMS) communication. Topics discussed are communication responsibilities, components of public safety communication, communication centers in EMS organizations, mobile communication, and the role of the communications center in system status management.
Outcomes
Explain the need for effective communications in EMS.
Differentiate among types of emergency medical dispatch programs.
Describe types of communications centers in EMS systems.
Analyze methods for planning and evaluation of communication centers.
Analyze how modern technology has improved how communications centers apply principles of system status management.
Discuss the importance of EMS responder and medical control (physicians) communications.
Evaluate types of emergency Medical Dispatch Quality Assurance/Quality Improvement programs, including essential components for appropriate oversight.
Describe various types of communication equipment and in which EMS environments they are used.
PreRequisites
None
Textbook(s)
EMS communications and information technology
Publisher: Pearson (2015)
Author: Lindsey, J. T. (Ed.).
ISBN: 9780132607018
* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact the AU Bookstore at [email protected]